Terms of service

TERMS OF SALE

These terms apply to purchases from VANE ENTERPRISES at thevanecompany.com.

Seller and contact

Seller: Mattia Sportiello, operating under the name VANE ENTERPRISES.

Correspondence address: C.so E. de Nicola, 58, 80021 Afragola NA, Italy.

Products and selections

Please review the product description, size, colour, device compatibility and engraving selection before ordering.

The product and options identified in your order determine your purchase. Accessories or other objects used to style a photograph are included only where expressly stated in the product description.

Colours may appear differently across screens. This does not limit your rights if an item is materially different from its description.

Prices and payment

Prices are displayed in the currency selected for your market. Applicable delivery charges and taxes collected at checkout are shown before payment.

Available payment methods appear at checkout. Promotional offers apply according to their stated conditions and are reflected in the order summary.

Please review the final total and your order details before submitting your order.

Order problems and availability

If an item becomes unavailable or an error affects our ability to fulfil your order, we will contact you to explain the available options. We will not substitute an item or charge a higher price without your agreement. Any required refund will be processed in accordance with applicable law.

Delivery

Delivery charges, production requirements and estimates are described in our Shipping & Delivery policy.

The delivery estimate applicable to your destination and any date expressly agreed with you remain subject to your statutory delivery and cancellation rights.

Returns and consumer protection

Our Returns & Order Issues policy explains how to contact us, applicable statutory rights and any discretionary goodwill resolution we may offer.

Nothing in these terms excludes or limits mandatory rights relating to withdrawal, refunds, repairs, replacements, defective goods or other consumer protections.

Privacy

Our Privacy Policy explains how personal information is processed in connection with your use of the store and your purchases.

Questions and disputes

Contact store@thevanecompany.com if you have a question or concern. We will review your case and assist you directly.

Contacting us does not restrict your right to seek assistance from a consumer authority or use the courts and remedies available under applicable law.